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We are excited to announce today that Vertafore has acquired VUE Software, a leader in InsurTech solutions for distribution management. Read More >>

Services

Client Support Services

Vertafore's Client Support Services is divided into two unique groups. These two functions ensure the most comprehensive support for your business while making sure you get the most from your investment.

Client Satisfaction - Ensuring satisfaction. Ensuring success.

This team of dedicated individuals assists Vertafore's users and clients, from individual agents to the largest carriers, by providing targeted responses to issues from technical questions to administrative setup inquiries. Vertafore's support representatives do not rest until you are satisfied with the resolution and assistance you've received.

Enterprise Client Support - On your behalf. For your business.

When you subscribe to an enterprise Sircon solution, you get more than great technology, you get the most dedicated service and support team in the business. When you become an enterprise Vertafore client you are immediately assigned to a dedicated cross-functional service team that will implement your Sircon solution set, support your users, and manage the relationship. This model strengthens the continuity of service, improves communication, provides clear ownership, and grows the breadth of your team members' expertise. All while keeping the customer as the center of focus.